Courier service FAQs for Toronto and the GTA

A to Z Courier® is an Ontario-based courier and logistics company in Richmond Hill, serving businesses since 2008. We deliver documents, dental lab cases, approved supplies and business packages in Toronto and the GTA. We also offer Toronto to Ottawa same-day delivery and Toronto to Montreal same-day delivery, with timing confirmed by dispatch.

Existing customers can order through the A to Z Courier® app or the Client Login button on this website. You can also contact dispatch by telephone or WhatsApp at +1 (647) 977-1555. The app shows the final, accurate price before you place an order. For urgent after-hours requests, call to confirm the arrangements.

Yes. Regular Same-Day service starts at 8:00 a.m., Monday–Saturday. The order cutoff is 12:59 p.m. on weekdays and Saturdays, America/Toronto. Delivery is estimated by the end of the business day. After the cutoff, outside regular hours and on Sundays, service is available through dispatch; confirm the service, timing and price. All pickup and delivery times are approximate and depend on distance, driver availability, workload, traffic and weather.

Yes. A to Z Courier® is open 24/7. All four regular services start at 8:00 a.m. on Saturday and have a Saturday order cutoff of 12:59 p.m., America/Toronto. After the cutoffs, outside regular service hours and on Sundays, service is available through dispatch. Contact +1 (647) 977-1555 to confirm the service, pickup/delivery timing and price.

We serve Toronto, Richmond Hill and communities across the Greater Toronto Area. We also offer Toronto to Ottawa same-day delivery and Toronto to Montreal same-day delivery. Toronto–Gatineau deliveries are arranged with our team. Dispatch confirms coverage and timing for your specific addresses before booking.

Yes. We deliver for law firms, dental laboratories and clinics, medical suppliers, retailers, contractors and other businesses. Describe the shipment contents, deadline and handling requirements so dispatch can confirm the appropriate service.

We deliver documents, dental lab cases, approved medical supplies, parts, equipment and business packages. Package sizes and limits are listed on the Services page. For heavy, oversized, fragile or special items, contact dispatch before booking to confirm suitability and arrangements.

Yes. We deliver to houses, condominiums, apartment buildings and home-based businesses within our service areas. Provide the complete address, recipient contact details and access instructions.

Yes. We arrange multi-stop deliveries. Provide all pickup and delivery addresses, contact details and deadlines so dispatch can confirm the route, service and price.

Yes. We arrange daily, weekly or customized pickup and delivery schedules. Provide the addresses, frequency, shipment volume and required arrival times. Dispatch confirms the schedule and price.

You can request a preferred pickup or delivery window. Tell dispatch about any fixed deadline before booking so the service, timing and price can be confirmed. All pickup and delivery times are approximate and depend on distance, driver availability, workload, traffic and weather.

Yes. Digital proof of delivery, including a photograph or signature when applicable, is available through the A to Z Courier® app and client portal. Specify any particular signature or handover request in advance.

Yes. Add access instructions, recipient contact details and special requests when ordering. Examples include “Leave at the front desk” or “Call upon arrival.” Contact dispatch about instructions that could affect the service or timing.

Yes. Save your home, office, customer addresses and other frequently used locations to make booking faster. Check the contact details and access instructions before each order.

Yes. Authorized team members can be connected to your business account to arrange pickups and deliveries. Access can be granted or removed as needed, allowing your business to retain control of its account.

Yes. We offer Toronto to Ottawa same-day courier delivery and Toronto to Montreal same-day courier delivery. Provide both addresses, shipment details, the pickup window and the required arrival time. Dispatch confirms availability, timing and price before booking. Toronto–Gatineau deliveries are also arranged with our team. Local service cutoffs do not automatically establish intercity delivery times.

A to Z Courier® is open 24/7. All four regular services start at 8:00 a.m., Monday–Saturday, America/Toronto. Monday–Friday order cutoffs: Same-Day 12:59 p.m.; Overnight / Next-Day 4:59 p.m.; Rush / Express 5:59 p.m.; Direct 6:59 p.m. Saturday order cutoff: 12:59 p.m. for all four regular services. After these cutoffs, outside regular service hours and on Sundays, service is available through dispatch. Contact dispatch at +1 (647) 977-1555 to confirm the service, pickup/delivery timing and price. Direct means as soon as possible. All pickup and delivery times are approximate and depend on distance, driver availability, workload, traffic and weather. Tell dispatch about any fixed deadline before booking. Same-Day delivery is estimated by the end of the business day; Next-Day by 1:00 p.m. on the next business day; Rush in approximately four hours from pickup. Order cutoffs are deadlines for placing regular-service orders, not promised delivery times.

No. A to Z Courier® is open 24/7, but regular services start at 8:00 a.m., Monday–Saturday, Toronto time and have individual order cutoffs. After cutoffs, outside regular hours and on Sundays, dispatch confirms the service, timing and price. Call +1 (647) 977-1555 and mention any fixed deadline before booking. All pickup and delivery times are approximate. The Services page lists the weekly cutoffs.

Arrange dental laboratory courier delivery in Toronto, Richmond Hill and the GTA by providing the laboratory and clinic addresses, contacts, pickup window and required arrival time. Tell dispatch whether you need a one-time delivery, recurring collections or multiple stops. Package and label each case appropriately, and confirm special handling requirements before booking.

Use packaging suitable for the contents and close it securely. Clearly identify the destination and provide pickup and delivery contacts and access instructions. Tell dispatch about fragile, heavy, oversized or special items before booking to confirm the requirements and available service.

Enter the pickup and delivery details, package type and service in the A to Z Courier® app to see the final, accurate price before placing an order. Chat or voice can provide an estimate; the price shown in the app is the final, accurate price. For unusual shipments or recurring routes, contact dispatch to confirm arrangements.