Frequently asked questions
Quick answers about ordering, delivery areas, scheduling and the A to Z Courier app. Can’t find what you need? Call +1 (647) 977-1555 or chat with us.
Serving Greater Toronto Area · Ottawa · Gatineau · Greater Montreal
What is A to Z Courier?
A to Z Courier® is your delivery partner — trusted by law firms, dental labs and professionals who can’t afford delays. We move time-sensitive items safely and fast.
How do I place an order?
You’ve got options:
• The A to Z Courier app — the fastest way, for iOS and Android
• Your online client account at web.atozcourier.com
• WhatsApp or phone: +1 (647) 977-1555
Need a price first? Request a quote on this website.
Do you offer same-day delivery?
Yes. We specialize in same-day delivery for critical shipments — documents, dental lab work and more.
Are you available on weekends?
Our office is open on Saturdays from 9:00 to 13:00 and closed on Sundays. Weekend and holiday deliveries are available by arrangement through our After-Hours service — call +1 (647) 977-1555.
What areas do you serve?
We currently serve:
• Greater Toronto Area
• Ottawa
• Gatineau
• Greater Montreal
Do you serve businesses like law firms and dental labs?
Yes. That’s our specialty. We understand the urgency and the importance of every item.
What types of items can I send?
Legal documents, dental supplies, business packages and more. If it’s valuable or time-sensitive, we’ve got it.
Do you deliver to residential addresses?
Yes. Whether it’s a house, a condo or a home-based business — we deliver.
Can I schedule delivery to multiple locations?
Absolutely. Need a package dropped off at more than one stop? We handle multi-point deliveries like pros.
Can I schedule recurring deliveries?
Yes. We offer custom recurring deliveries tailored to your business needs — daily, weekly or as often as you want.
Can I choose when my package gets delivered?
Yes. You can schedule deliveries at times that work best for you or your customers.
Do you provide proof of delivery?
Yes. You’ll receive digital proof with a signature or photo for every delivery — no guesswork.
Can I add delivery notes or special instructions?
Of course. Whether it’s “Leave at the front desk” or “Call upon arrival,” we’ve made it easy to add notes.
Can I save multiple delivery addresses in my profile?
Absolutely. Save your home, office or any frequent location to speed up booking.
Can multiple team members from my business use the app?
Yes. If your business has trusted staff who need access, we can link their accounts to yours so they can schedule pickups or deliveries on your behalf. You stay in control — access can be granted or revoked at any time. It’s secure, professional and ideal for medium to large businesses with several people handling logistics.
Order from your phone
Place pickups, track your driver and keep your delivery history in the A to Z Courier app.